1win KYC & AML Policy

The platform and 1win app applies identity verification and security measures to confirm user legitimacy, prevent fraud, and combat illegal financial activity. These processes deliver the following guarantees:

• Fair play for all participants;
• Enhanced account protection and user safety;
• Full transparency in financial operations;
• Adherence to regulatory requirements in Kenya;
• Prevention of unauthorized access to accounts.

Every new account holder must complete identity verification before accessing withdrawal functions. Document submission may include the following categories:

• Government-issued photo identification (passport, national ID card, or driving licence);
• Proof of address dated within the last three months (utility bill, bank statement, or official correspondence);
• Confirmation of payment method ownership (screenshot of e-wallet profile, bank card scan showing first six and last four digits);
• Additional documents requested during enhanced due diligence for high-value transactions.

The platform implements comprehensive controls to prevent money laundering and detect suspicious activity across all financial operations. Key security measures include:

• Real-time transaction monitoring and pattern analysis;
• Automated detection rules flagging unusual behaviour;
• Enhanced due diligence for high-risk events or large transfers;
• Detailed reviews of irregular withdrawal requests;
• Risk scoring applied to account holder profiles;
• Screening against sanctions lists and politically exposed persons databases;
• Reporting obligations to competent authorities when thresholds or red flags appear.

Platform restrictions support robust identity checks and prevent misuse of financial services. The following actions are strictly forbidden:

• Operating multiple accounts under different names;
• Submitting forged, stolen, or altered identification documents;
• Attempting to launder funds through betting or gaming transactions;
• Manipulating system vulnerabilities or exploiting software errors;
• Sharing, selling, or transferring account access to third parties;
• Using payment instruments registered to another person;
• Misrepresenting personal data or concealing true identity.

Violations of identity verification or security measures trigger enforcement actions to protect the platform and other users. Measures applied include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Account holders must provide accurate and up-to-date personal data during registration and throughout platform use. Verification must be completed within requested timeframes to avoid service interruptions. Users are required to respond promptly to requests for additional documents or clarifications. All payment methods used for deposits and withdrawals must be registered in the account holder’s name. Any suspicious activity observed on the platform should be reported immediately to customer support.

The platform upholds fair play and transparency to protect all participants and maintain a safe betting environment in Kenya. These principles guide every operational decision:

• Full compliance with identity verification and anti-money laundering standards;
• Confidentiality and protection of personal data under data protection laws;
• Ongoing monitoring for suspicious activity and irregular transaction patterns;
• Prevention of manipulation, collusion, and unfair behaviour;
• Dedicated user support on safety matters and account protection;
• Shared responsibility between the platform and account holders for security;
• Equal conditions and transparent processes for all users.