About Us
1win is an international online betting and gaming platform offering sports betting, live betting, and casino entertainment services. The platform operates under a valid gaming license and follows regulatory standards to ensure fair play and user protection.
Users can access the service via web and dedicated Android and iOS mobile applications, allowing convenient betting on sports events and casino games anytime.
Who We Are – Legal & Corporate Information
1win is an international online betting and gaming platform providing sports betting, live betting, and casino entertainment. The platform is operated by a legally registered entity holding a valid gaming licence.
Legal Entity & Ownership
- Operational Entity: 1win N.V.
Registration number: 155868.
Address: E-Commerce Park, Perseusweg 27A, Willemstad, Curaçao. - Management & Compliance Coordination: MFI INVESTMENTS LIMITED (Cyprus)
Registration number: HE386738.
Address: 3 Chytron Street, Flat/Office 301, P.C. 1075 Nicosia, Cyprus. - Founder & Key Person: Karolis Petrauskas.
Editorial Responsibility & Content Compliance
- Editorial Responsible: 1win N.V. (Curaçao).
- Content Compliance Officer: Appointed internal compliance team responsible for ensuring all marketing, promotional, and platform content adheres to Curaçao Gaming Authority (CGA) standards and local Kenyan advertising regulations.
- Ownership of Platform Content: All texts, odds, game descriptions, and promotional materials are owned or licensed by 1win N.V. and managed through its authorised operational team.
Licence & Regulation
The platform operates lawfully under an international gaming licence, permitting services in jurisdictions where online betting is not prohibited (including Kenya).
| Licence Parameter | Details |
|---|---|
| Regulatory Authority | Curaçao Gaming Authority (CGA) |
| Licence Type | Online sports betting and casino gaming |
| Licence Number | To be confirmed under new LOK framework (operator transitioning from historical sub‑licence) |
| Historical sub‑licence (legacy) | 8048/JAZ2018-040 (via Antillephone N.V.) |
| Licence Holder | 1win N.V. |
| Jurisdiction Scope | Authorised to offer services where such activities are permitted by law. Kenyan law does not prohibit use of licensed offshore betting sites. |
How the Product Works
Sportsbook
- 40+ sports available (football, basketball, cricket, rugby, tennis, esports, virtual sports);
- Pre‑match & Live betting with real‑time odds updates;
- Bet slip features: single, accumulator, system bets.
Casino
- 10,000+ titles from leading providers;
- Categories: slots, table games (blackjack, roulette, baccarat), live dealer, jackpot games.
Mobile Access
- Native apps for Android & iOS – full functionality: deposit, bet, withdraw, play casino;
- Mobile web version for instant play without download;
Security & Account Protection
- SSL encryption for data transmission;
- Two‑factor authentication (2FA) available;
- KYC verification (Know Your Customer) for withdrawals and compliance;
- Transaction history visible in user account;
Responsible Gaming Tools
- Deposit limits;
- Session timers;
- Self‑exclusion option;
- Cool‑off periods.
Markets & Local Support
1win operates in Africa, Asia, and Latin America. For Kenya, the platform provides:
- Local payment integration: M-Pesa, Airtel Money, bank transfers, and popular e‑wallets;
- Odds formats: Decimal, fractional, American – user selectable;
- Language support: English, Swahili (interface and customer support).
Who Is Responsible for Compliance in Kenya?
- Compliance Officer (global): Appointed within 1win N.V. – oversees CGA regulatory reporting, fair play audits, and AML procedures.
- Local market compliance: Handled by the Kenya‑dedicated operations team, ensuring that promotions, payment methods, and user communications meet Betting Control and Licensing Board (BCLB) expectations for offshore operators.
Customer Support – 24/7
| Channel | Contact | Language availability |
|---|---|---|
| Live Chat | Website & mobile app | English, Swahili |
| [email protected] | English, Swahili | |
| Telegram | Official support channel (link on website) | English, Swahili |
| FAQ Section | Available on homepage | English, Swahili |
FAQ
Who is the owner of the company?
Karolis Petrauskas founded the platform in 2016 and continues to lead its strategic direction.
Where is the headquarters located?
The head office is based in Curaçao, where the company holds its gaming licence.
Can I use M-Pesa for deposits?
Yes, M-Pesa is fully supported for both deposits and withdrawals, ensuring convenient transactions for Kenyan players.
Does the platform offer responsible gambling tools?
You can set deposit limits, activate session reminders, and request self-exclusion through your account settings.
What is the history of the company?
Launched in 2016, the platform has expanded into multiple markets through investments in technology, localised payment systems, and sports sponsorships.
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